The purpose of this Privacy Policy is to inform you about what information may be collected from you when visiting our web site (“Web Site”), how such information will be used, with whom such information may be shared, your ability to edit, update, correct or delete such information and the security procedures that we have implemented to protect your privacy.

Collection & Use of Information:

When visiting our Web Site, you may be asked for certain types of personally identifiable information (e.g., your first and last name, mailing address, city, state, zip code, telephone number, e-mail address, credit card number, etc.). This information allows us to administer our business, better provide products and services to you, communicate offers on products that may be of interest to you or to others disclosed by you, and to fulfill your order. You may volunteer to disclose personally identifiable information to us. If you do not want to disclose your personally identifiable information to us, please do not submit it. We may also collect non-personally identifiable information from you when you visit the Web Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Web Site.

As noted above, we use the information that is collected about you for a variety of purposes, such as confirming and fulfilling your order, adding you to our e-mail newsletter subscription list, analyzing trends and statistics, improving the operation of the Web Site, sending informational and promotional materials, and to help us design and enhance our products and services offerings so that we may provide you with quality products, services and superior customer support.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, to us or to others. We may also disclose information to assist in compliance with certain laws and regulations.

 

WHO WE ARE

Our website address is: https://www.trivita.com.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH

If you request a password reset, your IP address will be included in the reset email.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.

Nelio A/B Testing:

We use Nelio A/B Testing to split test our website. Split Testing (or A/B Testing) is a marketing technique used to test different variants of a website with the aim of identifying which variant is better at converting visitors.

Nelio A/B Testing uses cookies to run split tests and track the actions you take while visiting our website. These cookies do not store any personal information about you and can not be used to identify you in any way. Whenever you perform an action that is relevant to a running test, such as visiting a certain page, clicking on an element, or submitting a form, this event is stored in Nelio’s cloud in compliance to Nelio A/B Testing’s Terms and Conditions. Please notice Nelio does not store any personal data that can be related to you, as all collected data is completely anonymous.

Nextend Social Login:

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Nextend Social Login collects data when a visitor register, login or link the account with with any of the enabled social provider. It collects the following data: email address, name, social provider identifier and access token. Also it can collect profile picture and more fields with the Pro Addon’s sync data feature.

WHO WE SHARE YOUR DATA WITH

Nextend Social Login stores the personal data on your site and does not share it with anyone except the access token which used for the authenticated communication with the social providers.

DOES THE PLUGIN SHARE PERSONAL DATA WITH THIRD PARTIES

Nextend Social Login use the access token what the social provider gave to communicate with the providers to verify account and securely access personal data.

HOW LONG WE RETAIN YOUR DATA

Nextend Social Login removes the collected personal data when the user deleted from WordPress.

DOES THE PLUGIN USE PERSONAL DATA COLLECTED BY OTHERS?

Nextend Social Login use the personal data collected by the social providers to create account on your site when the visitor authorize it.

DOES THE PLUGIN STORE THINGS IN THE BROWSER?

Yes, Nextend Social Login must create a cookie for visitors who use the social login authorization flow. This cookie required for every provider to secure the communication and to redirect the user back to the last location.

DOES THE PLUGIN COLLECT TELEMETRY DATA, DIRECTLY OR INDIRECTLY?

No

DOES THE PLUGIN ENQUEUE JAVASCRIPT, TRACKING PIXELS OR EMBED IFRAMES FROM A THIRD PARTY?

No

WooCommerce Subscriptions:

By using WooCommerce Subscriptions, you may be storing personal data and depending on which third-party payment processors you’re using to take subscription payments, you may be sharing personal data with external sources.

What we collect and store

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

What we share with others

What personal information your store shares with external sources depends on which third-party payment processor plugins you are using to collect subscription payments. We recommend that you consult with their privacy policies to inform this section of your privacy policy.

If you are using PayPal Standard or PayPal Reference transactions please see the PayPal Privacy Policy for more details.

 

Affiliate Members and Vendors:

We have existing business relationships and may develop other relationships in the future (hereinafter, “Affiliate Members”). In these instances, we may share or otherwise allow access to information that is collected about you that will enable our Affiliate Members to contact you regarding products and services that may be of interest. We may employ vendors to perform functions on our behalf. Examples may include fulfilling orders, preparing mailings, delivering packages, e-mail administrative functions, processing credit card payments, and providing customer service. These vendors are under contractual obligation to use confidential data only for those purposes for which they are hired.

Protection of Children:

Our Web Site is a general audience site that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected on the Web Site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records. Upon request by a parent or guardian, TriVita will provide a description of the specific types of personal information collected from a child who is under the age of 13.

Cookies:

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers which is stored on your computer’s hard drive. Each web site can send its own cookie to your browser if your browser’s preferences allow it. However, to protect your privacy, your browser permits a web site to access only those cookies it sent to you, not the cookies sent to you by other websites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you reject all cookies, you will not be able to use TriVita services that require you to “log on,” and you may not be able to take full advantage of all offerings. However, there may be some TriVita products and services that do not require that you accept cookies.

TriVita uses its own cookies for a number of purposes, including to:

Access your information when you “log on,” so that we can provide you with customized content in certain online areas; Conduct research to improve TriVita content and services; and Require you to re-enter your Access Code after a certain period of time has elapsed to help protect you against others accidentally accessing your account contents. Please note that TriVita does not control the use or contents of third-party cookies.

Third-Party Links:

In an attempt to provide increased value to our visitors, TriVita may choose various third-party websites to link to from TriVita’s Web Site. However, even if the third party is affiliated with TriVita, TriVita has no control over these linked sites, each of which may (or may not) have their own privacy policies and practices in place. Any information you provide to third-party websites will be governed under the terms of each web site’s privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third-party websites. TriVita has no responsibility or liability whatsoever for the content, actions or policies of third-party websites. The inclusion of third-party websites on our Web Site in no way constitutes an endorsement of such web site’s content, actions or policies. These linked sites are for your convenience and you access them at your own risk.

Nonetheless, TriVita seeks to protect the integrity of its Web Site and the links placed upon it. Therefore, TriVita requests any feedback not only on its own website, but for sites it links to as well (including if a specific link does not work).

Removing Your Personal Data:

  • An email is sent to you to confirm this request.
  • An email is sent to the website administrator to validate the request.
  • The personal data are sent to you by email (as a 3-day available download link), or erased, depending on your request type in the form below.

    Select your request:


Access or Corrections to Your Information:

If you identify any inaccuracy in your personal information, or you need to make a change or would like to verify such information, you may edit this information by logging into your account at https://Trivita.com/my-account. If you would like assistance editing your personal data, please contact us. Our contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.

Security:

TriVita has implemented a number of security measures to help protect your information. Your information is stored on secured networks consistent with industry standards, and is accessible by those employees and agents who have special access rights to such systems. When you access account information, we offer the use of a secure server. Industry-standard encryption technologies are used when transferring or receiving sensitive information supplied by users. While we strive to protect your personal information, we cannot guarantee or warrant its complete security. No data transmission over the Internet can be guaranteed to be 100% secure. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of our Web Site or any information you transmit to our Web Site.

Modifications to Policy:

We reserve the right to change this Privacy Policy, along with any related provisions, at any time. Any changes to this Agreement will be effective immediately upon notice, which may be provided to you via e-mail or by posting the latest version on our Web Site (hereinafter, “Notice”). Your use of the Web Site after such Notice will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. You can easily confirm whether any revisions have been posted since your last visit by checking the date on which the Policy was last revised, which is set forth at the top of this Policy. If you object to such changes, we will honor our prior privacy policies as to any data previously collected. If you disagree with the changes in our policy, however, please do not use the Web Site after the posting of such changes online. By using the Web Site following the posting of changes to this Privacy Policy, you agree to all such changes.

Questions or Comments or to Contact Us:

If you have questions or comments about this Privacy Policy, or you wish to access or make changes to information about you, please call TriVita at 1-877-850-2968 or write us at:

TriVita, Inc.
Member Services Department
P.O. Box 15700
Scottsdale, AZ 85267
1-877-850-2968
memberservice@trivita.com

Last Revised July 17, 2024